• about us
  • our history
  • our philosophy
  • client care
  • investing in staff
  • equality and csr policy
• our services
  • audit and accounts
    • statutory audit
    • audit assurance
    • accounts preparation
  • business and advisory services
    • strategic planning
    • profit maximisation
    • start-up advice and plans
    • company secretarial
  • tax planning
    • tax-efficient remuneration
    • employee share schemes
    • trusts
    • inheritance tax
    • capital gains tax
    • stamp duty land tax
    • incorporation
    • valuations
  • tax compliance
    • corporate self-assessment
    • personal self-assessment
    • VAT
    • employee benefits
  • outsourced services
    • the benefits of oursourcing
    • management accounts
    • book-keeping
    • payroll
    • property accounting
  • financial services
• our sectors
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    • exit strategies and advisory services
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about us :: client care

At Harold Sharp, we focus on doing an excellent job for every client and we’re committed to delivering a personal service, which is why we have a reputation for working with rather than for our clients.

Rather than assume that we’re doing well, we welcome your comments on how you rate our services. We act on suggestions made by our clients, and we regularly review how we can continue to make improvements that will benefit our clients.

We want to keep your business, so we make sure that we adhere to a few fundamental commitments:

• You will receive friendly, courteous service at all times.

• We will honour our commitments to you absolutely.

• Our services will always be of a high quality and designed to help you add positive value to your business.

• You will always be able to seek our help to implement any of our client services in your business.

• Your perception of our performance is always the reality. Therefore, your feedback is very important to our ability to improve our service to you.

• We are committed to providing our team with appropriate training at all levels, so that we can provide a service which is reliable, responsive and gives you peace of mind.

• We believe that positive and regular communications help to build long-lasting business relationships. We will proactively communicate with you, making recommendations to help you increase the value and effectiveness of your business.